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Job Description Summary :
Supports the departmental mission of providing pleasant mealtime experiences to patients by providing physician-ordered nutritional services. These services assure individual patient preferences are honored and delivered with each At Your Service tray.
This position is part time, scheduled 24.5 hours biweekly, to be cross trained in other positions within the department. Is needed to work weekend and holiday evening shift and through the week evening shift.
1. According to specific procedures, initiates the assembly of each At Your Service tray during the tray line process.
a. Initiates the assembly of patient meals during the tray line process
b. Places condiments, silver, tray cover and napkin on each tray.
c. Places cold food on each tray according to each tray ticket.
d. Checks all food items for acceptability.
e. Checks with Expeditor if any food items appear unacceptable.
f. Replenishes supplies on tray line.
g. Follows proper food handling techniques according to HACCP and local Agencies.
h. Ensures the integrity of stored food items on the tray line.
i. Communicates well with all members of the Food Service staff.
j. Operates cooking equipment efficiently, utilizing safety measures.
k. Portions food items into proper serving containers utilizing proper portion sizes.
l. Follows recipes and plating guides for all items served.
m. Garnishes food items according to recipes on a consistent basis.
n. Creates a culture of service.
o. Anticipates patient/team member needs and services them.
p. Takes ownership of a problem and ensures a positive outcome.
q. Serves as a quality assurance control point for every aspect of the operation.
r. Assumes the role of a patient advocate.
s. Demonstrates strong written and verbal skills.
t. Performs other duties as requested.
2. Handles and stores meats, vegetables, bread products, soups, desserts, salad products and other foods so that proper sanitation, nutritional quality, and freshness are maintained.
a. Loads trays onto meal delivery carts.
b. Delivers meal carts or requested items to nursing units in a timely and efficient manner according to procedure and policy.
c. Communicates effectively to Room Service Specialists and Call Center Specialists.
d. Retrieves soiled meal carts from patient care areas.
e. Cleans food carts.
f. Cleans dishes, dish machine and dish room according to policy.
g. Washes pots and pans utilizing the three stage washing technique.
3. Prepares between-meal nourishments and delivers to Nursing units.
4. Fills pantry orders and places orders on patient carts to be delivered to individual units.
Education and Experience Required:
High school degree required.
Work Shift :
4th Shift (United States of America)Scheduled Weekly Hours :
About Hendricks Regional Health
Hendricks Regional Health is a nationally recognized, not-for-profit, charitable, healthcare organization with a deeply rooted legacy of community service. Opened in 1962, Hendricks is a Magnet® hospital for nursing excellence and is accredited by Healthcare Facilities Accreditation Program (HFAP).
The Hendricks culture is built on our vision to be the community’s indispensable healthcare partner and on these seven values: Respect, Empathy, Integrity, Courage, Collaboration, Loyalty and Engagement. More than 2,000 associates live these values each day through a shared philosophy of patient-centered, high-quality, low-cost care.
Most recently, the organization earned an “A” score in the Leapfrog Hospital Safety Grades, placing it among the safest hospitals in the United States. Hendricks has also achieved recognition by Healthgrades as a national trendsetter in the patient experience, as well as a five-star performer for the quality of its treatment in Stroke and Chronic Obstructive Pulmonary Disease.
As the largest employer in Hendricks County, Hendricks has earned accolades by the American Heart Association for providing innovative workplace wellness programs to its staff as well as employer partners across the region. Hendricks staffs a full complement of physicians in a variety of specialties at locations in Danville, Avon, Plainfield, Brownsburg, Lizton and Bainbridge.